CALL TODAY:
(870) 761-0900
Open 8am to 5pm Seven Days per Week!
We are proud of our work, and we ask our customers to tell others how well we took care of them. Please feel free to leave a review below as well!
Average Rating from 356 Reviews

- 10/6/2024 - Posted on Google
Very friendly and knowledgeable! Had me fixed up in no time!
- 10/3/2024 - Posted on Google
The staff is professional and friendly! I would recommend them for any heat and air work you need done!
- 10/2/2024 - Posted on Google
Air works was fast and affordable great job
- 9/25/2024 - Posted on Google
Johnny did a thorough analysis of our air conditioning issues and got them fixed!
- 9/23/2024 - Posted on Google
- 9/10/2024 - Posted on Google
Great service and was on time. Will use every year! Service first attitude and great technician.
- 9/5/2024 - Posted on Google
They done a very good job they stayed late and made sure the job was done to my satisfation
- 8/31/2024 - Posted on Google
- 8/31/2024 - Posted on Google
Spencer was great. He was fast and got it done right. Thank you Spencer and the team at Airworks
- 8/30/2024 - Posted on Google
These guys showed up when they said they would, even on short notice. Open and honest discussion of what was going on and got my system up and running again. Thank you very much.
- 8/29/2024 - Posted on Google
Thumbs up! Quick response time,very personable techs.very easy financing. Called on Monday at 10am had a tech at 1pm 27 year old unit was shot. New system up and running Fri. Thanks Airworks.
- 8/26/2024 - Posted on Google
- 8/26/2024 - Posted on Google
Andrea is wonderful to work with! Very accommodating and fair. I highly recommend this company!
- 8/26/2024 - Posted on Google
They come out fast, super awesome team!
- 8/24/2024 - Posted on Google
The best company in town for HVAC needs hands down. Johnny and his team are honest and care about the quality of their work. They told us exactly what was wrong with our unit and got it fixed fast, and kept us in the loop. Finally a company that doesn't try to make unnecessary repairs or tell you that you need a new unit when you don't just to get more money. Thanks AirWorks for all you do!
- 8/23/2024 - Posted on Google
Johnny, Andrea and the AirWorks team are wonderful!! We can’t say enough good things about them. It’s SO refreshing to find an honest company that truly cares about the work they do. Service was speedy, trustworthy and communication was great. They never tried to oversell us things we didn’t need, unlike other companies we’ve worked with prior. Will 100% use AirWorks for any future needs!
- 8/19/2024 - Posted on Google
- 8/18/2024 - Posted on Google
Thanks Airworks H & C for resolving our thermostat issue on a Sunday! It’s great to feel cold air rolling out of the vents. Customer service & service is ??????????!
- 8/10/2024 - Posted on Google
- 8/8/2024 - Posted on Google
- 7/31/2024 - Posted on Google
The blower motor in my AC went out at midnight. I messaged the service desk before opening hours and had an appointment before they even opened. The gentlemen that came by were very nice, polite, and were kind enough to explain to me the basic mechanics behind the issue. Within a couple hours, they had me up and running. Thank you, guys, so much!
- 7/28/2024 - Posted on Google
They were amazing!! Very efficient, very reliable. Their timing was perfect. My wife and daughter suffer from ailments where the heat makes it worse, and they were able to things comfortable and easier for us. We are so grateful.
- 7/26/2024 - Posted on Google
Excellent job, and friendly and efficient technicians. I will definitely recommend your company.
- 7/24/2024 - Posted on Google
Thanks to Airworks for coming out so late in the evening to give exceptional customer service and to get our air conditioning back on! Our A/C died in the middle of the afternoon and they came out and knew exactly what it was. The service was fast and affordable. Thank you for your work! Highly recommend!
- 7/24/2024 - Posted on Google
These are the people to call for HVAC repairs. We recently had a major problem with our central AC unit. It suddenly stopped working and provided us with a lovely acrid chemical smell to fill our home (sarcasm). We were obviously concerned so started calling HVAC companies to get someone to come check it out and hopefully begin the process of repairing the unit. Airworks got out to our location within 30 to 45 minutes. They had our problem diagnosed quickly. A burned up transformer and fuse. They were able to source the part they needed, go pick it up, and have our unit repaired and working normally within 45 minutes. Their pricing was also very fair. According to what I was able to find on Google the price they gave us for the part is what it costs and their price for labor was actually a little less than expected. Fast response, honest assessment, integrity and friendly people. I couldn't ask for anything more!
- 7/22/2024 - Posted on Google
Always respond promptly. Very honest and do great work.
- 7/20/2024 - Posted on Google
Great customer service! We've been using the team at Airworks for several years now and they are always quick to respond and fix any issues we have. Highly recommend Johnny and the guys at Airworks!
- 7/18/2024 - Posted on Google
First time using Air Works and we could not be happier. They were quick to diagnose the problem and set up a time to complete the repairs. Johnny and partner got us fixed up in no time. Will definitely use them again.
- 7/17/2024 - Posted on Google
I got a same day appt and received a text with a one hour time range. Technician texted me shortly before the start of the timeframe to let me know he was en route. David was friendly and knowledgeable and took the time to explain what he was seeing. He fixed the problem and gave me a few options for system improvements and fail safes but was not pushy. Payment was flexible and easy. The entire experience was excellent.
- 7/16/2024 - Posted on Google
- 7/15/2024 - Posted on Google
He got my a/c working and had some helpful tips to keep it going……..and the cost was half of what I was expecting, I’m really happy with Air works and the technician that came to my house was top notch
- 7/10/2024 - Posted on Google
- 7/8/2024 - Posted on Google
- 7/5/2024 - Posted on Google
Came early, fixed the issue and explained what was wrong. Didn't talk to me differently because I was a girl. 10/10!
- 7/5/2024 - Posted on Google
Airworks did an awesome job in installing my new heat and air system. I am very pleased with my decision to use their company. They are excellent communicators...very kind, very clean, timeliness was on point. I would highly recommend them to anyone.
- 7/4/2024 - Posted on Google
Outstanding job! Honest and dependable folks, will not hesitate to call again.
- 7/2/2024 - Posted on Google
Fixed it in a snap! During a heat advisory. Thank you!!!!
- 6/28/2024 - Posted on Google
Spencer was very knowledgeable and polite.
- 6/26/2024 - Posted on Google
Always nice to work with you guys and having multiple options for customers
- 6/25/2024 - Posted on Google
He was friendly and professional.
- 6/25/2024 - Posted on Google
Great customer service! Had them install a sensor for the overfill and it was quick and detailed. I asked several questions and was given great feedback.
- 6/25/2024 - Posted on Google
- 6/24/2024 - Posted on Google
Very knowledgeable. Competitive pricing. 24/7 availability. Used them twice now.
- 6/24/2024 - Posted on Google
- 6/22/2024 - Posted on Google
Very courteous and professional staff. If you are in need of a new heating & cooling unit or have one that needs service/repair, Airworks Heating & Cooling located in Jonesboro is definitely the place to call. You'll be glad you did.
- 6/22/2024 - Posted on Google
Went above and beyond (and dealt with me panicking) to get our unit up and running again over the weekend! We will definitely be lifetime customers now.
- 6/20/2024 - Posted on Google
Tech came out and quickly diagnosed cause and replaced failed part Tested system thoroughly before closing ticket
- 6/19/2024 - Posted on Google
He was very good. When asked a question he gave detailed information and was very professional and nice. Air is running pretty good. We thank you AirWorks Heating and Cooling of Jonesboro, Ar.
- 6/19/2024 - Posted on Google
Spoke about everyThing with great detail, explained to me the entire process and gave me a breakdown of what needs to happen and the time frame to have it done.
- 6/16/2024 - Posted on Google
Called them at 10:00am on a Sunday morning, which happened to be the hottest day of the year so far, they had someone out by 1:30pm. He was professional, knowledgeable, and had it fixed it 35 min. I will use these guys from here on out.
- 6/15/2024 - Posted on Google
Friendly service & did a good job.
- 6/14/2024 - Posted on Google
- 6/9/2024 - Posted on Google
Freindly, courteous and professional. Didn’t take long to respond to my problem. Definitely will be doing business with them in the future
- 6/8/2024 - Posted on Google
They were great to work with. They had our mini split installed and working in no time. They made sure we knew how to operate it all before leaving. Highly recommend them for any air needs!
- 6/7/2024 - Posted on Google
- 6/5/2024 - Posted on Google
I will call Air Works every time! The service was fast, affordable & the technician was so knowledgeable!
- 6/4/2024 - Posted on Google
We came to my home 30 minutes earlier, which was good for me. He was able to fix the problem quickly and was done within an hour. My air started working insteadly, Johnny was nice, quick and professional.
- 5/30/2024 - Posted on Google
- 5/28/2024 - Posted on Google
They are awesome
- 5/28/2024 - Posted on Google
Amazing people to work with! Thank you sooooooo very much!!!
- 5/28/2024 - Posted on Google
Air went out and they came fast and got it running in a matter of 30 minutes. Tect was very professional and explained everything I would use them again and again
- 5/24/2024 - Posted on Google
- 5/24/2024 - Posted on Google
loved this company.. they came out within the hour and fixed the problem..
- 5/20/2024 - Posted on Google
Great service I highly recommend airworks heating and cooling...I'm glad we called airworks..
- 5/19/2024 - Posted on Google
Great, expedient, and knowledgeable service! Late on a Saturday, they answered the phone immediately, and arrived at my house within 2 hours of my call. Came back again on Sunday to finish the job after letting the frozen pipes thaw overnight.
- 5/16/2024 - Posted on Google
- 5/14/2024 - Posted on Google
- 5/11/2024 - Posted on Google
I called Airworks to get a second opinion on an AC issue, and was very impressed by their skill and honesty. The technician was friendly, down to earth, and saved us a lot of money compared to the 1st quote we got. I will definitely use Airworks again!
- 5/11/2024 - Posted on Google
David our technician was awesome. He was punctual and quickly diagnosed our issue. The repair happened quickly and our A/C was restored timely. There’s a lot of A/C repair companies that service the Jonesboro area. I highly recommend Airworks Heating and Cooling Inc.
- 5/10/2024 - Posted on Google
prompt and excellent
- 5/9/2024 - Posted on Google
Got here and identified/fixed the problem very fast. Very knowledgeable. Definitely will be using them again.
- 5/9/2024 - Posted on Google
Friendly and efficient. Great service and they were very fast coming out to us. 10/10
- 5/9/2024 - Posted on Google
These folks have taken good care of my hvac needs. I am cool in the summer and warm in the winter. They are responsive, candid, professional and thorough.
- 5/4/2024 - Posted on Google
- 5/3/2024 - Posted on Google
They are amazing, came right after I called & come back the next day to put on the parts! Would highly recommend!!
- 5/2/2024 - Posted on Google
Very honest, and is always right on time with their serving. They always do a great job. No complaints. I highly recommend them.
- 5/1/2024 - Posted on Google
Airworks gets the job done!! Highly recommend for all HVAC needs!
- 4/30/2024 - Posted on Google
Took care of my HVAC needs promptly and efficiently. Airworks Heating and Cooling will be who I’ll be calling in the future when I have a HVAC problem. Thank you Johnny!
- 4/29/2024 - Posted on Google
Great service and professional employees!
- 4/26/2024 - Posted on Google
Did service call on an old system and didn't try to upsell me on a new system or unneeded parts.
- 4/24/2024 - Posted on Google
Excellent personal service. This are good guys.
- 4/22/2024 - Posted on Google
- 4/15/2024 - Posted on Google
You guys ROCK! Thank you so much for helping keep me cool!
- 4/15/2024 - Posted on Google
- 4/12/2024 - Posted on Google
The owner and his employees were very courteous, fast, knowledgeable, and fair. They never tried to sell me anything other than what needed doing to fix my system. They got it fixed for more than $10k under everyone else’s recommendation, which was to replace my entire system. Don’t fall for it; call these guys instead.
- 4/7/2024 - Posted on Google
Perfection
- 4/3/2024 - Posted on Google
The technician was knowledgeable, efficient and courteous. Larry Brewer
- 4/2/2024 - Posted on Google
Easy to work with, honest, and thorough.
- 4/1/2024 - Posted on Google
- 4/1/2024 - Posted on Google
Good communication, professionalism and value. Recommend highly
- 3/25/2024 - Posted on Google
- 3/24/2024 - Posted on Google
Great service and attention to detail. Reasonable too!
- 3/14/2024 - Posted on Google
- 3/10/2024 - Posted on Google
- 3/5/2024 - Posted on Google
- 3/4/2024 - Posted on Google
Love these guys! They were great: professional, courteous, and knowledgeable. Solved my issue in a timely fashion - now my home is ready for summer!
- 2/23/2024 - Posted on Google
- 2/19/2024 - Posted on Google
- 2/19/2024 - Posted on Google
Johnny and the airworks team are AMAZING! He worked hard to keep our heat/air unit in the best shape. He always advised us in the more economical yet effective way to fix and repair our unit. The monthly subscription is worth not only its value on service and part discounts, but for always having Johnny and his team available. I knew every time I called they would not only know me and my unit, but would be out in a timely manner no matter the time. I highly recommend the Airworks team for all your heat and air needs!
- 2/18/2024 - Posted on Google
Quick response.
- 2/7/2024 - Posted on Google
The best! Professional, helpful, friendly, as well as excellent prices. Our heat was not working properly and Johnny came over after hours to help us. He explained everything in detail. The work they did was exceptional. 100% recommend this company!!
- 2/5/2024 - Posted on Google
We went through a few different companies before deciding to call Airworks. They are Extremely professional, not pushy like the other companies, came out to look at our unit promptly. Highly highly recommend them over the competition. Very knowledgeable on HVAC and trust worthy. Trust me, we shopped around before finding them and are very pleased we did. Lifetime airworks customer!
- 2/5/2024 - Posted on Google
I don't think words can express how grateful I am for the help I've received from Airworks. They always provide fast, reliable service. They answer around the clock. They are knowledgeable and try to help you save money and not spend money. My go to. Highly recommended!!! Thank you Airworks for making me and my pockets happy!!!
- 1/31/2024 - Posted on Google
I was told by my (at the time) HVAC service company that I probably had a hole in my heat exchange and suggested a new unit. Introduce Johnny. He came over the next morning and completely assured me my heat exchange was healthy. Looks like we will be taking out business to AIRWORKS!! It was a great first experience and I look forward to using AirWorks in the future. Give them a call today for your HVAC needs!
- 1/29/2024 - Posted on Google
Fast, friendly and informative service call.
- 1/26/2024 - Posted on Google
- 1/24/2024 - Posted on Google
Airworks Heating & Cooling quickly came to the rescue when the heating system at my house was not up to par. They accessed the problem, and the owner,Johnny, came out himself, the next day, to make sure I still had heat. He was exceptionally honest with recommendations, and helped me not spend unnecessary money. Everyone I interacted with was plesant, professional and more importantly, they wanted to ensure I was pleased with the job. I will definitely call Airworks for any issues that might arise in the future. Companies like this are in the minority.
- 1/24/2024 - Posted on Google
- 1/20/2024 - Posted on Google
The guys at AirWorks are top notch. From the first call to the last encounter with the technicians, the customer service was excellent!
- 1/18/2024 - Posted on Google
- 1/17/2024 - Posted on Google
Johnny was extremely nice and professional. Answered all of our questions and got our heat working during the middle of some brutally cold weather. Highly recommend
- 1/17/2024 - Posted on Google
- 1/17/2024 - Posted on Google
Totally an awesome company. When my heat went out Andrea made sure I didn’t feel helpless. She made room in their busy schedule to help me that same day. Johnny and David worked tirelessly late into the freezing night to make sure I wasn’t left in the cold. They went above and beyond. I definitely recommend them and will pass this on to others. Thank you for all you do.
- 1/15/2024 - Posted on Google
Johnny was extremely knowledgeable and helpful. They came out on a Sunday and were there quickly. He even followed up to check on us. We appreciate AirWorks expertise and customer service!!! ????????
- 1/15/2024 - Posted on Google
Very reasonable price and were very quick and communicated efficiently. I will certainly be using them for all my rental properties!
- 1/15/2024 - Posted on Google
I got my central heat fixed on the same day. Not 2 days later. The guys were super nice. I will use them every time a have a probably with my unit. I highly recommend them.
- 1/14/2024 - Posted on Google
Technician got here fast for an emergency call. Very knowledgeable and professional.
- 1/12/2024 - Posted on Google
Was charged a bit much I thought, I was sent a young man with no experience I had to tell him what to do as well as the many phone calls and screenshots to figure out the tip on pilot was stopped up. Very nice guy but shouldn't be sent alone. Could have been a 5 minute job. But it works.
- 1/9/2024 - Posted on Google
We had some ductwork that came loose at a coupling. I called Air Works and they were here fixed the problem, plus another we discovered all within 2 hours. Great company to use for all your HVAC needs.
- 1/9/2024 - Posted on Google
Everyone, I have come into contact with, have been professional, knowledgeable and courteous. I have been very happy with their service.
- 1/5/2024 - Posted on Google
Johnny and the team did excellent work, and we would recommend them to anyone. They have treated us well.
- 1/4/2024 - Posted on Google
They arrived at the set time and stayed late until the job was finished.
- 12/30/2023 - Posted on Google
Technicians were on time as scheduled. Problem was solved quickly and very well explained what was the issue. Just found the cost of capacitor pricy. Very good job overall.
- 12/28/2023 - Posted on Google
Prompt service. Courteous technicians that took time to understand what was wanted and delivered the desired outcome.
- 12/18/2023 - Posted on Google
Johnny was able to come out and well within the timeframe he gave. He took his time with my furnace and was able to resolve my issue. He also addressed all my questions. He was very nice and patien.
- 12/13/2023 - Posted on Google
Fast! Reliable! Professional! Communicative!
- 12/12/2023 - Posted on Google
Very professional and decently priced! Had me unit working in like 45 min
- 12/6/2023 - Posted on Google
very nice, prices are great, explained how things worked :)
- 11/11/2023 - Posted on Google
- 11/2/2023 - Posted on Google
- 11/1/2023 - Posted on Google
Johnny is great, very informative, comes out the day I call. Very affordable
- 11/1/2023 - Posted on Google
- 10/30/2023 - Posted on Google
- 10/26/2023 - Posted on Google
- 10/26/2023 - Posted on Google
Very professional !
- 10/25/2023 - Posted on Google
Will call on for future HVAC needs. To avoid having to call them out twice please be sire to ask them to check both AC and heat before they leave.
- 10/25/2023 - Posted on Google
- 10/25/2023 - Posted on Google
- 10/24/2023 - Posted on Google
Airworks makes sure my heat & air are ready and working properly for each season. Thank you!
- 10/24/2023 - Posted on Google
Polite, pretty good prices.
- 10/24/2023 - Posted on Google
- 10/23/2023 - Posted on Google
Airworks is completely honest and completely reliable! We have tried others and they cannot say this. We recommend them highly and will always use them!
- 10/20/2023 - Posted on Google
- 10/17/2023 - Posted on Google
Great guys
- 10/17/2023 - Posted on Google
Called and came within a few hours. Took care of our problem and heat was restored. Nice people.
- 10/13/2023 - Posted on Google
Very professional, very knowledgeable I would recommend them!
- 10/3/2023 - Posted on Google
The tech was very thorough and informative. David
- 9/25/2023 - Posted on Google
- 9/24/2023 - Posted on Google
- 9/22/2023 - Posted on Google
- 9/21/2023 - Posted on Google
Very professional and easy to talk to had my AC back going in less than an hour!
- 9/21/2023 - Posted on Google
- 9/20/2023 - Posted on Google
Very professional and get the job done. They do not waste the customers time.
- 9/13/2023 - Posted on Google
- 9/12/2023 - Posted on Google
- 9/12/2023 - Posted on Google
Johnny and his crew are professional, courteous, and knowledgeable. They replaced my furnace and ductwork and worked long hours to ensure it wasn’t down for longer than needed. They have helped me with different issues on my HVAC system, and recommended future improvements. I would recommend them to anyone that wants an honest, reliable company to service or install their HVAC system at a reasonable rate.
- 9/10/2023 - Posted on Google
- 9/7/2023 - Posted on Google
- 9/5/2023 - Posted on Google
- 8/29/2023 - Posted on Google
- 8/27/2023 - Posted on Google
Called last night, came out today (earlier than expected) and was quick and easy. Johnny was awesome and I'd recommend Airworks to anyone!
- 8/27/2023 - Posted on Google
Call in for a rent house and they were quickly to the house to diagnose the issue. Good rate for such a simple fix on a weekend.
- 8/26/2023 - Posted on Google
Great service came on time got the job done nice
- 8/25/2023 - Posted on Google
- 8/24/2023 - Posted on Google
Woke up to water overflowing the AC pan. Called at 7 and they were here promptly at 9. Forty minutes later my problem was fixed and the technician was on his way to another call. Very prompt, courteous, knowledgeable, fast service! I will definitely call them again if I have any more problems.
- 8/24/2023 - Posted on Google
- 8/22/2023 - Posted on Google
- 8/22/2023 - Posted on Google
Very positive experience with this company! Not only is my AC working correctly but I learned more about how the replaced part works. I have no idea about the value as this is the first of this sort of AC work but I am pleased.
- 8/22/2023 - Posted on Google
Very professional
- 8/21/2023 - Posted on Google
Very responsive and got the issue fixed quickly
- 8/15/2023 - Posted on Google
They always do me right.
- 8/14/2023 - Posted on Google
Had some follow up work done. They took care of the issues and were very quick and thorough.
- 8/14/2023 - Posted on Google
This was my 1st time using Airworks Heating and Cooling. They was very friendly and helpful from the beginning (calling and making a appointment)to the end( fixing the problem on my AC unit. All in the same day . They were very professional and even showed 15mins before my appointment which I was very grateful after having no AC. Definitely will be using them in future. I will also be recommending them to my friends ,family and etc..
- 8/13/2023 - Posted on Google
Johnny and his crew always take excellent care of our HVAC needs. We’ve used Airworks for over 5 years; they’ve replaced two obsolete units for us and we are enrolled in the seasonal service program. Whenever we’ve needed them on short notice, they’ve always managed to get to us in a timely manner. They always answer and they always show up on time!!
- 8/12/2023 - Posted on Google
My air suddenly went out last night! I called and spoke with Andrea around 8:10 and they were at my house the same night around 9:45. They were extremely nice and so helpful and got my air working again so quick. I couldn't recommend them more.
- 8/8/2023 - Posted on Google
I am very happy with the service we received. The due amount was exactly what I was told on the phone and the tech was able to help me figure out a few other things. He gave me some knowledge to extend my AC life. Thank you! Will be a repeat customer.
- 8/3/2023 - Posted on Google
Absolutely wonderful work. Helped us out quicker than expected. Honest about issues involving the unit instead of beating around the bush about it. Helped me set up a going forward plan for future maintenance. Even cleaned up their work area like no one was here to begin with. Gold stars all around.
- 8/2/2023 - Posted on Google
Recently Airworks installed mini split in my house. Johnny Clark and his team were highly skilled and knowledgeable about HVAC works. Johnny went above and beyond to take care of my problem. He beat the other HVAC company price as well. Overall 100 stars Thank you Johnny and his team working hard in this heat and I appreciate everything they do.
- 8/1/2023 - Posted on Google
My air went out on Sun night, emailed Monday. No appointments for two weeks, a cancellation came up and they were there at 11:30. Helps to have a business you can trust and who is always there when you need them. Service man was nice and courteous even though he had to work in a hot attic. Will always call on Airworks!!!! They are the best!!
- 7/21/2023 - Posted on Google
I had taken the covers off my evap coil for some cleaning, the previous owners or whoever installed the unit had it all bent, twisted and rigged up, so that when I took screws out, it essentially made that section fall and disconnect from the furnace and register trunk. Their lead tech came out and sweat himself to death in my attic with outside temps creeping 100 and got this all back together level and better than it was beforehand. I was very pleased with the level of service.
- 7/10/2023 - Posted on Google
Highly recommend! The owners are great people and Andrea is always amazing at accommodating my needs! Techs have always been professional, they do quality work, and their prices really cannot be beat. Everything I look for when supporting a local business!
- 7/1/2023 - Posted on Google
They came in identified the problem and had it fixed quick. They were very professional and I will definitely be calling them with any of my hvac needs
- 6/28/2023 - Posted on Google
Air works is the only HVAC business in town I trust with my home and business! Can’t go wrong with these guys! I know the job is going to get done and get done right with them! Good business and great people!
- 6/19/2023 - Posted on Google
On time and fixed us up in couple of minutes
- 6/15/2023 - Posted on Google
Very Satisfied with Air Works. Called them for a Freon Fill as we have had a slow Freon leak for years and we thought this would be the same, but it turns out the leak was much worse this time. Johnny even came out on a holiday weekend to get us up and running. We talked over my options, and I decided to go with a whole new system. They answered all my questions and helped me with choosing a brand for replacement. They came out several times to charge the old system until they could change it out. Install was very professional. Good group of guys. They explained everything in detail. Would highly recommend for any heating and cooling needs. Mark & Cristy
- 6/14/2023 - Posted on Google
Very Satisfied with Air Works. Called them for a Freon Fill as we have had a slow Freon leak for years and we thought this would be the same, but it turns out the leak was much worse this time. Johnny even came out on a holiday weekend to get us up and running. We talked over my options, and I decided to go with a whole new system. They answered all my questions and helped me with choosing a brand for replacement. They came out several times to charge the old system until they could change it out. Install was very professional. Good group of guys. They explained everything in detail. Would highly recommend for any heating and cooling needs. Mark & Cristy
- 6/12/2023 - Posted on Google
- 6/9/2023 - Posted on Google
I cannot brag enough on this guy! It turns out that I actually live outside his service area, but instead of just saying sorry I can't help, he stayed on the phone with me on a Friday night for nearly an hour and diagnosed my system's problems. I'm driving to Jonesboro tomorrow (Saturday) to pick up parts from him. This is service that's unbelievably WAY above and beyond the call of duty! If I could give 11 stars, it still wouldn't be enough. Seriously, do yourself a favor and get your HVAC work done here!!!
- 6/9/2023 - Posted on Google
- 6/8/2023 - Posted on Google
Unable to duplicate noise that was coming from AC unit.
- 6/8/2023 - Posted on Google
Fantastic service! Had a total replacement of ac and furnace. Highly recommend these guys! They are extremely fast and helpful to respond and answer questions. Their crew was very pet friendly and respectful. It's lovely to hire a company who genuinely wants to do a excellent job.
- 5/21/2023 - Posted on Google
Nice people that provided professional service. I would recommend to anyone looking for quality heat and air services.
- 5/19/2023 - Posted on Google
These guys worked so hard to make sure our AC needs were taken care of, and so fast. Definitely top notch.
- 5/18/2023 - Posted on Google
- 5/16/2023 - Posted on Google
- 5/12/2023 - Posted on Google
Airworks heating and cooling was professional from the initial assessment. Johnny took the time to explain everything that needed done and even the why it needed done. The entire install team was professional and worked until after 10:30 to make sure that my wife and kids had air conditioning before they left for the night. They cleaned up and hauled everything away. I would recommend these guys to anyone.
- 5/8/2023 - Posted on Google
David and Joseph were super attentive and very helpful when it came to repairing the AC unit!
- 5/7/2023 - Posted on Google
Professional service, friendly, quick to respond.
- 5/7/2023 - Posted on Google
- 5/2/2023 - Posted on Google
Johnny and his crew are very professional and knowledgeable. He kept us updated and informed throughout the whole process. I highly recommend these guys.
- 5/1/2023 - Posted on Google
- 4/26/2023 - Posted on Google
- 4/24/2023 - Posted on Google
I'm just going to say this The men and wonderful women that answers the phones for yall, yall are amazing and I'm so very grateful to yall. And I will be using yall again and anyone I know that needs help I'm sending straight to yall!
- 4/20/2023 - Posted on Google
For only $49 (they’re special) they came out and assessed my AC problems and gave me estimates on prices depending on different scenarios. They were honest and thorough.
- 4/20/2023 - Posted on Google
Great people to work with
- 4/17/2023 - Posted on Google
Caleb was exactly on time. He covered his shoes upon entering my home. Also, he was kind enough to change the lightbulb in my attic.
- 4/14/2023 - Posted on Google
Very dependable.
- 4/11/2023 - Posted on Google
Had a spring service done for $50. Technician was professional and told me issues he found but didn’t pressure me.
- 4/8/2023 - Posted on Google
Had total replacement of heating and cooling system, including ducting in January 2020. The system is flawless and has significantly improved the comfort level of the home. Have since purchased the contract for service and inspections and have been very pleased with the response of the company. Service has been professional and prompt.
- 4/5/2023 - Posted on Google
My air was out and had been for over a year.. I have had 6 technicians across 5 different companies come look at it. None of them fixed it. I called them and they came out same day, diagnosed the issue and fixed it! They only charged me the service fee and in an hour they fixed something nobody else could!
- 4/4/2023 - Posted on Google
I have only used pre-owned company employees for installing. But the present owners I can't say anything bad. On time routinely updating any changes and flexible. Prompt on seasonal check-ups. L
- 3/26/2023 - Posted on Google
- 3/24/2023 - Posted on Google
The HVAC technician, Mr Clark was great. He came early, thoroughly evaluated my HVAC system and then showed me the problem and how to prevent it in the future. True professional. Plus the fact that you can easily get through to someone in the office was a bonus for me. Oh and of course same day services!
- 3/22/2023 - Posted on Google
- 3/22/2023 - Posted on Google
- 3/9/2023 - Posted on Google
- 2/9/2023 - Posted on Google
Always take care of our needs promptly and thoroughly.
- 1/31/2023 - Posted on Google
I'm updating my experience. 7 months ago I had to purchase a replacement furnace. It was Feb and the lovely ice storms we get. They were quick and efficient. I didn't get a second bid so I'm not sure if they were the best priced. I knew I was on the last leg for my ac so I knew I needed to start saving money. Fast forward 7 months and my AC decides to quit with water pouring out of my ceiling. I had hoped i would get one more summer out of my ac. I came them back to them and they was problem with the size of the furnace. To make a long story somewhat short they rectified the problem and worked until 1230am with my consent to complete the job. I was upset but great professional communication and it's handled and I am very happy. I will continue to recommend highly.
- 1/29/2023 - Posted on Google
These guys are amazing at what they do. They work hard, and the end result looks and functions great. My house presented issues that they tackled no problem. Highly recommend them!
- 1/28/2023 - Posted on Google
- 1/15/2023 - Posted on Google
Johnny was amazing! He was extremely polite and professional. He took the time to explain everything I needed to know. I’ll definitely be using this company in the future and recommend their services to all my friends and family!
- 12/29/2022 - Posted on Google
- 12/21/2022 - Posted on Google
- 12/14/2022 - Posted on Google
I recommend Airworks for heating and air replacement. Johnny and his team were professional and respectful of my home during installation of my new heating and air system. They worked hard and made sure all of my questions were answered. The pricing was very reasonable with no surprises.
- 11/23/2022
These guys were great they will be my go to thanks Jonny
- 11/23/2022 - Posted on Google
It was great they will be my go to thank you Air Works
- 11/18/2022 - Posted on Google
- 11/16/2022 - Posted on Google
They are very prompt and friendly! Figured the problem out quickly and repaired We will for sure use Air Works in the future!
- 11/15/2022 - Posted on Google
Johnny was professional and walked us through every step of the way.
- 11/7/2022 - Posted on Google
- 11/4/2022 - Posted on Google
Kalem was very professional and friendly.
- 11/4/2022 - Posted on Google
Joseph was very professional and friendly.
- 11/1/2022 - Posted on Google
Great service, friendly and timely repair the same day we called
- 10/22/2022 - Posted on Google
Johnnie and other staff have been excellent to work with. They work hard to get any needed services completed quickly, however, they are good to call if there will be a delay. I am very pleased with service provided from AirWorks Heating and Cooling!!
- 10/20/2022 - Posted on Google
Hey if anyone has any heating issues this winter, or problems cooling in the summer don't hesitate, call "AIRWORKS" of Jonesboro. They were professional ,courteous, and friendly, From start to finish. They are #1 in my book. Kaleb was prompt, listened to and took into consideration my thoughts on the issue. He was quick to find the answer. Very polite throughout his explaination as to what was going on. Yes I would recommend Airworks to anyone. They are top of the line, and make you feel like family. Thanks Airworks for all you do. And a big thank you to Kaleb. Becky Allen
- 10/18/2022
We love Airworks and recommend them to all of our family and friends! They came out on holiday weekends....twice and it was after hours to help us out!
Great people to work with and very trustworthy! I will only use them!
- 10/17/2022 - Posted on Google
We have used Airworks for years. They are dependable and trustworthy. I highly recommend them.
- 10/17/2022 - Posted on Google
Everything about using their service was phenomenal. The reception was incredibly nice and efficient, and the technician, David, was very professional and clear with his explanations.
- 10/13/2022 - Posted on Google
Will use them from here on out. Very professional and explained all my ac issues throughly.
- 10/13/2022 - Posted on Google
Excellent customer service!!
- 10/7/2022 - Posted on Google
Great price, quality service, and very professional.
- 9/20/2022 - Posted on Google
Great service and nicely done job.
- 9/19/2022 - Posted on Google
Wonderful company. Very efficient and super friendly.
- 9/8/2022 - Posted on Google
Annual AC servicing.
- 9/7/2022 - Posted on Google
Excellent service. Was able to come out same day that I called and get system diagnosed and repaired. Also inspected a few things while they were doing the repairs that they recommended repairing/upgrading. I will be doing more business with them.
- 9/7/2022 - Posted on Google
Excellent service and great people to deal with.
- 8/18/2022 - Posted on Google
Second time we have used them for our restaurant. Excellent service each time.
Service: Thermostat repair
- 8/12/2022 - Posted on Google
Services: A/C system repair, A/C system maintenance
- 8/4/2022 - Posted on Google
Johnny is awesome! Very responsive and professional! Highly recommend
- 7/29/2022 - Posted on Google
Service: HVAC system maintenance
Positive: Quality
- 7/27/2022 - Posted on Google
Me and my wife were throughly impressed with Johnny and his team. They came in a bit higher on the estimate to replace my A/C but I believe it was worth it. Sometimes cheaper is not always better. My A/C was out and it was 85 degrees in our house. He temporarily repaired my aging unit to get us through the weekend until the new unit could be installed Johnny and his teams dedication and attention to detail is very much appreciated. No other company will ever be to our house. Thank you AIRWORKS!!!
- 7/19/2022 - Posted on Google
Services: Install AC, Heating system installation, Install thermostat
Positive: Professionalism, Responsiveness
- 6/23/2022 - Posted on Google
Called about 4pm on a Wednesday, and they came out to Bono within 24 hours! Replaced a part, and my ac is crisp!!! Reasonably priced and friendly service!!! Took about 15 minutes.
- 6/19/2022 - Posted on Google
Service: Install AC
Positive: Professionalism, Quality, Responsiveness
- 6/19/2022 - Posted on Google
Service: Repair HVAC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 6/19/2022 - Posted on Google
Positive: Professionalism, Quality, Responsiveness
He came a day early and got me fixed up in less than an hour! I would definitely recommend and we will be using again with all HVAC needs.
Service: Repair HVAC
- 6/19/2022 - Posted on Google
Service: A/C system repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 6/19/2022 - Posted on Google
Positive: Professionalism, Quality
These guys are problem solvers. Some of the sharpest in the biz. When others failed, they came thru. They’ve done work on our home as well as business.
Services: Install AC, HVAC duct & vent installation, A/C system repair, HVAC duct & vent repair, HVAC system maintenance
- 6/13/2022 - Posted on Google
These guys are problem solvers. Some of the sharpest in the biz. When others failed, they came thru. They’ve done work on our home as well as business.
- 6/8/2022 - Posted on Google
John and crew have been quick and right on for the repairs. good service people.
- 6/4/2022 - Posted on Google
Very nice and professional. Got my ac going quickly.
- 5/24/2022 - Posted on Google
Very quick, helpful and responsive. If we ever have any more problems, Airworks will be our first choice! 10/10
- 5/19/2022 - Posted on Google
Service: A/C system maintenance
- 5/19/2022 - Posted on Google
Service: A/C system repair
Positive: Professionalism, Quality, Responsiveness
- 5/19/2022 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have been doing business with AirWorks since 2017. They do a great job, always friendly, knowledgeable and professional. We highly recommend them.
Service: A/C system maintenance
- 5/19/2022 - Posted on Google
Services: A/C system repair, Install AC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 5/19/2022 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness
All around a good company. Seems to be a bit pricey but I haven't had repairs done in awhile.
Service: A/C system repair
- 5/19/2022 - Posted on Google
- 5/19/2022 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Prompt, trustworthy, and reliable.
Services: Heating system maintenance, Install AC, Heating system installation, A/C system maintenance, Heating system repair, HVAC system repair, Install thermostat, HVAC system maintenance, Repair HVAC, HVAC duct & vent repair, A/C system repair, Thermostat installation, HVAC duct & vent installation
- 5/19/2022 - Posted on Google
Service: A/C system maintenance
Positive: Professionalism, Punctuality, Responsiveness
- 5/15/2022 - Posted on Google
Prompt, trustworthy, and reliable.
- 5/14/2022 - Posted on Google
Johnny gave me an estimate to replace my broken AC unit. It was the third estimate I had received and while he came in higher, he also went above and beyond to discover all possible issues and even provided suggestions on what the other companies should do if I go with someone else. I didn't think this type of customer service still existed in the industry but Airworks is proof that it does! Highly recommend if you value a professional experience and peace of mind.
- 5/9/2022 - Posted on Google
These guys are top notch! My heat went out during the night. Called first thing in the morning and had someone at my house within a couple of hours. By the afternoon, my heat was back on. Thank you for being quick, efficient, and friendly. Highly recommend!
- 5/1/2022 - Posted on Google
Service: A/C system repair
Positive: Professionalism, Punctuality, Quality, Responsiveness
- 4/29/2022 - Posted on Google
Service: A/C system repair
Positive: Professionalism, Quality
- 4/29/2022 - Posted on Google
Services: A/C system repair, A/C system maintenance
Positive: Quality
- 4/27/2022 - Posted on Google
We have been doing business with AirWorks since 2017. They do a great job, always friendly, knowledgeable and professional. We highly recommend them.
- 3/26/2022 - Posted on Google
Services: A/C system repair, HVAC duct & vent installation, Install AC, Install thermostat, HVAC duct & vent repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 3/25/2022 - Posted on Google
- 3/18/2022 - Posted on Google
Services: Heating system installation, Install AC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 3/8/2022 - Posted on Google
Johnny and his crew did a fantastic job! Very professional and knowledgeable. I will be using them again.
- 3/5/2022 - Posted on Google
Johnny and his crew are top notch. We will never call anyone else for a repair or service. We are greatly appreciative to have a company that we can depend on. 100% recommend.
- 3/4/2022 - Posted on Google
Positive: Professionalism
Company is very professional. Owner explained everything that needed to be done. Very grateful for everything that they did.
Services: HVAC duct & vent installation, Heating system installation, Install AC, Install thermostat
- 3/1/2022 - Posted on Google
Service: HVAC system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 3/1/2022 - Posted on Google
Services: Repair HVAC, HVAC duct & vent installation, Install AC, A/C system maintenance, Install thermostat
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 3/1/2022 - Posted on Google
Services: Heating system installation, Install AC
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 3/1/2022 - Posted on Google
Services: Repair HVAC, A/C system repair, Heating system maintenance, A/C system maintenance, Install thermostat
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 2/25/2022 - Posted on Google
They came to my house on 2 occasions. Both times were on holidays and after hours. They also fixed my grandmother's unit in the summer last year. Wonderful people to work with! 5?
- 2/25/2022 - Posted on Google
Johnny Clark has the best service in Jonesboro. You can't go wrong with Airworks!
- 2/25/2022 - Posted on Google
I have used Airworks for many years . They installed my Heating and air unit. They did a great job. I have always appreciated the way they answered my questions and helped me with anything I needed. I could not ask for better.
- 2/4/2022 - Posted on Google
The roads were icy and they were here 1 hour after I called. Very professional and thorough. The price was less than I expected. Thank you Air Works.
- 1/19/2022 - Posted on Google
- 1/3/2022 - Posted on Google
John Alexander checked out our system and explained to me in detail exactly what was wrong with our old system and what it would take to have our home heated and cooled properly. Which in over 15 years and a complete new system put in a little over ten years ago never cooled the house properly. John and his assistant Michael used their expertise in putting in our new system and making sure it was working proficiently using the most recent technology available. For the first time I am looking forward to the humid and hot summers we have knowing that I have a system that is capable of handling the extreme temperatures. In addition, the owner Johnny stopped by my home on New's Eve to make sure the system was working correctly. I don't know of any other company that would go beyond normal business hours to make sure a customer is completely satisfied. It is without hesitation that I recommend calling John, Michael, or Johnny if you need any maintenance on your old system or a new system. One piece of advice for anyone choosing a company to replace your system is make sure they get a permit from the city of Jonesboro to do the work. I believe there are a number of people not doing this even though it is required. While it may be a little inconvenient, it is one way to make sure the work is done up to standards
- 1/3/2022 - Posted on Google
John Alexander checked out our system and explained to me in detail exactly what was wrong with our old system and what it would take to have our home heated and cooled properly. Which in over 15 years and a complete new system put in a little over ten years ago never cooled the house properly. John and his assistant Michael used their expertise in putting in our new system and making sure it was working proficiently using the most recent technology available. For the first time I am looking forward to the humid and hot summers we have knowing that I have a system that is capable of handling the extreme temperatures. In addition, the owner Johnny stopped by my home on New’s Eve to make sure the system was working correctly. I don’t know of any other company that would go beyond normal business hours to make sure a customer is completely satisfied. It is without hesitation that I recommend calling John, Michael, or Johnny if you need any maintenance on your old system or a new system. One piece of advice for anyone choosing a company to replace your system is make sure they get a permit from the city of Jonesboro to do the work. I believe there are a number of people not doing this even though it is required. While it may be a little inconvenient, it is one way to make sure the work is done up to standards
- 1/1/2022 - Posted on Google
- 12/1/2021 - Posted on Google
I meant to review my experience with AIR TODAY not Airworks. So Sorry!
- 11/17/2021 - Posted on Google
Just had airworks install a whole new Hvac unit, and it's the second one that they've done for me over the years at different properties. These guys are top notch and go above and beyond. They do it right the first time and as long as they're around I won't use anyone else. I highly recommend them.
- 8/31/2021 - Posted on Google
Fast affordable and great employees mike worked my mini slit unit cool cat will recommend them in the future ??
- 8/20/2021 - Posted on Google
Stellar! Johnny and Andrea, amazing! 5 stars Airworks!
- 8/19/2021 - Posted on Google
Positive: Professionalism, Punctuality, Responsiveness
John was knowledgeable, courteous, and very responsive. He was able to quickly diagnose a problem with a pool heat pump. Amazing service and highly recommended!
Service: Heating system repair
- 8/2/2021 - Posted on Google
AirWorks was amazing! Our air went out on Father's Day and they came out promptly. AirWorks had our air up and running in no time. Our system works great now. Our technician was very professional and his communication of what he was fixing/cleaning was excellent. We have had multiple heating and cooling companies out to service our unit and AirWorks' service was by far the best experience we have encountered. We have not had any problems with our unit since.
- 8/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Johnny spent his Saturday fixing our a/c unit after thinking it was fixed a few days before but he got it fixed and our house is finally cooling off. Highly recommend them.
- 8/1/2021 - Posted on Google
Services: A/C system maintenance, HVAC duct & vent repair, HVAC system maintenance
Positive: Professionalism, Quality, Responsiveness, Value
- 7/26/2021 - Posted on Google
The HVAC went out in the house I'm renting, due to an apparent bad evaporator coil. After a few days waiting for another company, I called Airworks. Johnny came out and verified the issue within 2 hours, providing an estimate for replacement. Ultimately my landlord went with his default service crew (who are also pretty great), but I still recommend Airworks if you own your own home or need responsive service.
- 7/6/2021 - Posted on Google
Called on a holiday weekend at night for ac not working and showed up within an hour to diagnose problem! Came back next day with necessary parts (parts stores closed for holiday) and fixed first thing in the morning! Walked me through every thing and showed exactly what was wrong with unit. Will definitely use this service again in the future!
- 7/1/2021 - Posted on Google
Service: A/C system maintenance
Positive: Professionalism, Punctuality, Responsiveness
- 7/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys are super! I had my air go out in me on the hottest weekend of the year and I called Johnny up and he had me back in business in a ridiculously short amount of time! Not only did he explain everything to us, he followed up a couple of days later to make sure everything was ok. Also, I was expecting to pay an arm and a leg for an after hours service but we found their prices to be extremely reasonable!! I will only use AirWorks for any future HVAC needs.
Services: A/C system maintenance, A/C system repair
- 6/22/2021
Prompt and excellent service at a fair price. Johnny diagnosed and resolved the issue quickly, he was professional, knowledgeable, friendly, and explained things so I could understand them. I highly recommend this company.
- 6/17/2021 - Posted on Google
Answered our call on a Saturday and had us good as new in a matter of hours. Johnny was very professional and knowledgeable. Surprisingly reasonable prices for an after hours house call. Will definitely use again.
- 6/15/2021 - Posted on Google
I haven't had a company that seemed to genuinely care this much. We had a broken AC and called on a Sunday morning. Had someone out there a few hours later. Found the problem and helped us out. Called to check and see how things were going a few times making sure everything was working out. They were very polite, friendly, and professional. Not too pushy on the upsale and took an easy no thank you to those things. They made sure to check with us every step of the way if they encountered any issues, explained them and what they were going to cost. I don't personally know what the average price is but a half day or so of professional work cost us about $1k which is probably fair. Im satisfied and will use again if necessary!
- 6/12/2021 - Posted on Google
I got home late at night and noticed my house was about 10 degrees hotter than the thermostat was set for. I called and Johnny was able to come out early the next morning before it got hot out again. Quick service, Quality work, fair price, and just an all around professional and courteous attitude. I highly recommend!
- 6/3/2021 - Posted on Google
John was knowledgeable, courteous, and very responsive. He was able to quickly diagnose a problem with a pool heat pump. Amazing service and highly recommended!
- 6/1/2021 - Posted on Google
Services: A/C system maintenance, Heating system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 6/1/2021 - Posted on Google
Positive: Professionalism, Quality, Responsiveness
My heat went out on Christmas Day. AirWorks came out the very next day before lunch & fixed it. That’s excellent service right there!
Service: Heating system repair
- 6/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great work , honest, and reasonable. Would highly recommend them
Services: HVAC duct & vent installation, A/C system repair
- 5/15/2021 - Posted on Google
I have used Air Works exclusively for more than 3 years. With 500+ doors I need someone who is responsive, consistent, affordable and good at what they do. That's what I get with ever call from Johnny and his technicians. I am so happy to have found them and I look forward to watching our companies grow together. On Q Real Estate & Property Management
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I called him at 7pm tonight, and he got here within 30 minutes, and had my air fixed within a couple hours! Will definitely be using him in the future!
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company is very professional and reasonably priced. I would highly recommend them!
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I am VERY impressed with this company! They were super nice and fixed my air conditioner at 2 in the morning. Prices were very reasonable and I love the fact that they offer service plans. The service plans are a great deal!
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very good professional and friendly I recommend Airworks 100%
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Johnny with Airworks does an excellent job! No matter the time or problem they are always willing to help.
- 4/1/2021 - Posted on Google
Great service. After hours call on Memorial Weekend. Thank you Johnny!
- 4/1/2021 - Posted on Google
Positive: Quality, Responsiveness, Value
High quality work at reasonable prices. Johnny was very responsive and took the time to explain my problem and offered repair options. He stayed until about 8pm to finish the job. Very good experience and would highly recommend them.
- 4/1/2021 - Posted on Google
Positive: Professionalism, Responsiveness
I would most definitely recommend! Johnny came out late tonight for a problem I had with water leaking from air conditioner into home. He provided us with temporary fix to keep air running until parts could come in.
- 4/1/2021 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were here quicker than we ever imagined for a weekend call. Problem solved and could feel the difference before they were out of the driveway. Very knowledgeable and offered different solutions to make our AC work more efficiently. Great service, highly recommended!!
- 4/1/2021 - Posted on Google
Positive: Quality
This company does really good work. I had a problem with my a/c. It did take long once Johnny had arrived to diagnose and repair the problem. I would be more than happy to use this company for any future work needed.
Services: A/C system maintenance, A/C system repair
- 4/1/2021 - Posted on Google
Great place put to new unit in our house a couple weeks after we moved in very professional and quick service went above and beyond to make sure we had heat and to make a bad situation better could not be happier with this place made a life long customer
- 4/1/2021 - Posted on Google
- 4/1/2021 - Posted on Google
Services: Repair HVAC, Heating system installation, Heating system repair
Positive: Professionalism, Punctuality
- 2/27/2021 - Posted on Google
They arrived within a hour of my call. He was thorough and explained exactly what was going on. It was a very cheap fix and was taken care of on the spot. I would highly recommend that this company is your first call, I'm big on customer service and they were on point.
- 2/11/2021 - Posted on Google
John was on the spot when we needed him. He repaired our heating unit an also explained what had caused the failure in the first place. He pointed us in the right direction to avoid issues going forward. Highly impressed by the total product knowledge and helpfulness. A1
- 5/15/2020 - Posted on Google
I called him at 7pm tonight, and he got here within 30 minutes, and had my air fixed within a couple hours! Will definitely be using him in the future!
- 4/1/2020 - Posted on Google
Airworks is simply the BEST over-all HVAC company I have ever worked with. John Alexander is an honest and professional serviceman. He is very detailed and knows his trade. He has saved us thousands of dollars over the years and I would not want to use anyone else. He has helped our non-profit for the last 10 years and shows a lot of care and concern. He will tell you exactly what you need and will not sell you anything you do not need. I appreciate this tremendously. He is punctual and communicates very well. He stays until the job is complete and lets you know how to properly maintain your unit.
If you have any HVAC needs, call Airworks. Simply the Best in Jonesboro.
- 4/1/2020 - Posted on Google
- 4/1/2020 - Posted on Google
Positive: Punctuality, Quality, Responsiveness
Airworks responded quickly and kept us informed throughout the whole process. John and John fixed our heater up and I am perfectly happy. Thanks!
- 4/1/2020 - Posted on Google
Airworks put in my new air unit not quite 2 years ago, and they have been SO great to work with!! They have great service plans (highly recommend!) and are very professional. My air quit working today, and were out to service it in record time!! So thankful! These guys are super knowledgeable and have been such a pleasure to work with. Highly recommend!!
- 4/1/2020 - Posted on Google
Positive: Punctuality, Quality, Responsiveness, Value
Did an awesome job for me. I am a single lady and they didn’t try to take advantage of the situation they were honest and did great work.
- 4/1/2020 - Posted on Google
Positive: Punctuality, Quality, Responsiveness, Value
Johnny, at Air Works was very quick to respond. He took his time to ensure that the heater was fixed properly. My tenant was happy that he brought everything that he needed to do the job. Johnny kept in touch with me and was very professional. I will be using Air Works again as needed for my rental properties. Thank you!
- 4/1/2020 - Posted on Google
Positive: Quality
Came the same day I called on non-working gas furnace. They fixed it quickly. Reasonable rate, too.
- 4/1/2020 - Posted on Google
Positive: Responsiveness
I called Airworks at 7:45 a.m on a Monday morning after my heater stopped working Saturday night. I spoke with the owner and he said he would have one of his guy out that morning. I received a call maybe 5 mins later and they were at my doorstep with 30mins. They came in diagnosed the problem and gave me my options on how to proceed. I decided since the heat and air were 25+ years old I would replace all of it. They did an outstanding job getting everything installed, they worked hard for a solid day to get the heat up and running again. Would recommend them for any of your heating and air issues.
- 4/1/2020 - Posted on Google
- 4/1/2020 - Posted on Google
Highly professional and thorough.
- 4/1/2020 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I drove 3 hours to meet another company who cancelled 10 minutes before scheduled arrival. I called Airworks and received a call back in 5 minutes from Johnny. He assured me he would take care of things and communicated everything that needed to be done. I wish I had found Airworks sooner and will use them again if necessary!!
Services: Heating system repair, Repair HVAC
- 4/1/2020 - Posted on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- 2/17/2020 - Posted on Google
John and Johnny from Air Works responded quickly when we left a message about a leak we had inside our house recently. They are very knowledgeable about heating and cooling issues. They gave us excellent advice and were very helpful and friendly. We will definitely call them again when we have problems. We appreciate their courteous assistance and will highly recommend their services to our friends and family.
- 2/7/2020 - Posted on Google
Came out found the problem control board ordered and came next day on my lunch hour 20 minutes to install still had warranty on parts but I think 310.00 labor to install part 20 minutes is high. But that may be the going rate
- 4/1/2019 - Posted on Google
I called this company and John showed up when he said he would. He worked on my unit and my unit is 25 years old. He was very professional. He explained to me everything that needed to be done. He fixed everything and explained to me the changes coming and what the company can do for me in the future. Then he asked me if I back flushed the lines. When I said no he explained to me how to do it. As he was leaving he said “you know let’s just go do that now!” He showed me how to do it and then did it to make sure it was done right. This company is very professional, if you want your unit fixed or installed correctly, professionally and on time, this is the company to choose.
- 4/1/2019 - Posted on Google
John Hankins went above and beyond on Thanksgiving to get our heat working. Amazing service and great rates
- 4/1/2018 - Posted on Google
I have never hired a more honest company. Mr Hankins was very helpful and honest in discussing our problem. After getting other estimates I found air works to be very well priced. They completed the install quickly and left our home very clean. They also have a great annual maintenance program that we purchased. I recommend them highly.
- 4/1/2018 - Posted on Google
Excellent work installing new heat pump system and reconfiguring a more efficient duct system. Professional, experienced staff. Highly recommend.
- 4/1/2018 - Posted on Google
Could not be happier with this company. Service went above in beyond in every aspect, from keeping us informed to communicating/coordinating the work, everything was done courteously and efficiently. We switched out our AC Unit and had them re-do our duct work and the result could be felt immediately. These guys deserve your business.
- 4/1/2018 - Posted on Google
Honest and professional company. We had AirWorks replace our 23 year old heating/cooling system. Mr. Hankins and Mr. Alexander didn’t just recommend a unit and give us a quote, they educated us on heating and cooling systems, taking the time to explain what we needed and why. The pricing was reasonable and the install was done on schedule. We also purchased the annual maintenance program, which we felt was a good deal.
- 4/1/2017 - Posted on Google
They have come twice to my residence. The first time they showed me what the problem was and educated me on how to prevent and fix the issue myself next time. The second time they took the time to explain and show me how things work in an A/C unit. Pricing for their service was on both occasions fair
- 4/1/2016 - Posted on Google
I had a 6 year old unit that had been installed incorrectly and never provided comfort in my home. AirWorks came in and redone everything. I now have a great cooling system, thanks to the knowledgeable technicians at Airworks. They are #1 and will be the first that I will recommend to anyone.
- 4/1/2015 - Posted on Google
Very happy with experience. Good work with fair and upfront pricing.
- 4/1/2014 - Posted on Google
I have had them come out and fix my air twice for different issues in the past year. They have been fair and honest with me throughout the entire process. I am VERY satisfied with the service that i received.

Leave a Review!